Frequently Asked Questions

(FAQ's)

I do not have any of the valid IDs. What other forms of identification are accepted?

No other IDs are accepted, however, you can complete a Candidate Verification Form (CVF) and present any ID with picture and signature. You can obtain the form (CVF) from the IDP office, download it from this page (see right side panel), or from an agent near you.  Read the instructions on before completing the form, affix two passport photos and identify the third party who signs the declaration. Once completed, send back to the IDP office or your chosen agent. Remember, applications without a valid ID or without the completed Candidate Verification Form will not be processed.

 

How can I be sure I am registered to take the test?

You will receive a confirmation letter by mail or during registration that outlines all relevant details needed for the test including start times, test venues and speaking schedule. Otherwise, you will be informed by phone. It is important to include your present mobile phone on your application form to ensure you will be reached for any important matters regarding your test date.

 

Can I pay in dollars?

We regret being unable to accomodate dollar payments. Our published fees are in Philippine Pesos. We accept VISA and Mastercard credit card payments for over the counter transactions only.

 

Can I send someone to register on my behalf?

Yes, you can send someone to submit the application on your behalf provided you have personally completed and signed the form. Your proxy must bring all requirements including the original valid ID.

 

When is the deadline for application?

The test booking application forms will be accepted on a first come-first served basis. Slots are limited and the registration will close as soon as the slots are taken or two weeks before the test whichever comes first. Choice of test dates will be based on dates indicated on the application form. If both dates are not available, the candidate will be notified of the next available date. IDP Education reserves the right to cancel a test session due to any logistic/operational reason.

 

I chose the General Training Module in my application, can I still change it to Academic?

Choosing which module to take is the responsibility of the candidate. Changing module is allowed as soon as IDP Education receives the request in writing 3 days before the test date.

 

I recently got married and want to use my married name but none of my ID's show this, what do I do?

Female candidates who recently got married will need to submit a CVF, and an NSO marriage certificate during registration.

 

What is the minimum age requirement allowed to register for the test?

On the date of application, the applicant must be at least 16 years of age.

 

Can I take a break between tests?

A candidate will not be allowed to leave the examination room at any time. As such, there are no breaks during the test.

 

Do I need to be in business attire for my interview?

There is no need for business attire during the interview. You are advised to dress in smart casual clothing and appropriately considering room temperature which may be cold due to the venue's central air-conditioning.

 

Can I get another copy of my results?

Extra personal copies will not be allowed. However, copies of original valid IELTS results can be sent to recognizing international agencies/organizations for appropriate purposes. Payment of fee includes postage and is required before the TRF is sent. (See rates below)

 

How will I get my test results?

Under the usual test circumstances, test results are available for pick up at the IDP Education office to test candidates or their authorized representative two weeks after the test date. For test conducted on Saturday, the results will be available starting 2 pm Friday two weeks after the written test. Tests conducted on Thursdays will have their results released 2 pm Wednesday two weeks after the test date. Recipients of test results other than the candidate (Immigration departments etc) requested on the application form will be sent copies one week after release of TRF's.

 

I passed all other parts of the exam except for speaking. Can I re-take only one part of the test?

The IELTS sections cannot be taken separately from one another. You must take the whole test again. It is also not possible to combine results of two tests to get a higher score.

 

How can I have a copy of my Test Report Form sent to ICHP/CGFNS?

You will have to complete a request form and submit it to IDP Education office.You can have your results sent with the batch, which is done every Monday or by individual dispatch where your TRF will be sent separately via courier. (See rates below)

 

IELTS Test Results Forwarding to Institutions

Regular Processing (By Post Office)

Destination TRF Copy Postage Total Fee (PhP) Estimate Forwarding Date Estimate Transit Time
Local/Domestic  200 100  300 Next Friday  2-3 days
International  200 100 300 Next Friday 2 weeks

 

 

Express Processing (By Courier)

Destination (Country) TRF Copy Courier Fee Total Fee (PhP) Estimate Forwarding Date Estimate Transit Time (working days)
Australia 200 1200 1400 next day 2-3 days
Bangkok 200 1300 1500 next day 2-3 days
Canada 200 1300 1500 next day 2-3 days
China 200 1500 1700 next day 2-3 days
Hong Kong 200 800 1000 next day 2-3 days
India 200 1400 1600 next day 2-3 days
Ireland 200 2100 2300 next day 2-3 days
Korea 200 1200 1400 next day 2-3 days
New Zealand 200 1200 1400 next day 2-3 days
Palau 200 2800 3000 next day 2-3 days
Singapore 200 800 1000 next day 2-3 days
Taiwan 200 800 1000 next day 2-3 days
Thailand 200 1000 1200 next day 2-3 days
United Kingdom 200 2100 2300 next day 2-3 days
USA* 200 1300 1500 next day 2-3 days

* for individual requests to ICHP/CGFNS, TRF copy is waived

 

ICHP/CGFNS Batch Sending

Destination (Institution) TRF Copy Courier Fee Total Fee (Php) Estimate Forwarding Date Estimate Transit Time (working days)
ICHP / CGFNS (USA)  200  Waived  200  Mondays  2-3 days

 

 

 

Note: Candidates are given only one personal copy of their Test Report Form (TRF). Additional copies are ONLY sent to academic institutions/government agencies/professional bodies/employers on the candidates behalf.